Watch Out for Ransomware Pretending to Be a Windows Update

Tanya Wetson-Catt • 20 November 2023

Imagine you’re working away on your PC and see a Windows update prompt. Instead of ignoring it, you take action. After all, you want to keep your device safe. But when you install what you think is a legitimate update, you’re infected with ransomware.


That’s the nightmare caused by an emerging cybersecurity threat.


Cybercriminals are constantly devising new ways to infiltrate systems. They encrypt valuable data, leaving victims with difficult choices. Once ransomware infects your system, your PC is pretty useless. You either have to pay a ransom or get someone to remove the malware. As well as install a backup (if you have one!).


One such variant that has emerged recently is the "Big Head" ransomware. It adds a new layer of deception by disguising itself as a Windows update. In this article, we'll explore the ins and outs of Big Head ransomware. Including its deceptive tactics. We well as how you can protect yourself from falling victim to such attacks.



The Big Head Ransomware Deception


Ransomware attacks have long been infamous for their ability to encrypt files. This renders them inaccessible to the victim until a ransom is paid to the attacker. In the case of Big Head ransomware, the attackers have taken their tactics to the next level. The attack masquerades as a Windows update.


Big Head ransomware presents victims with a convincing and fake Windows update alert. Attackers design this fake alert to trick users. They think that their computer is undergoing a legitimate Windows update. The message may appear in a pop-up window or as a notification.


The deception goes even further. The ransomware uses a forged Microsoft digital signature. This makes the fake update appear more authentic. This adds an extra layer of credibility to the malicious message. And makes it even more challenging for users to discern its true nature.


The attack fools the victim into thinking it’s a legitimate Windows update. They then unknowingly download and execute the ransomware onto their system. From there, the ransomware proceeds to encrypt the victim's files. Victims see a message demanding a ransom payment in exchange for the decryption key.


By 2031, it’s expected a ransomware attack will occur every 2 seconds.


Protect Yourself from Big Head Ransomware & Similar Threats


Cyber threats are becoming more sophisticated. It’s not just the good guys exploring the uses of ChatGPT. It's crucial to take proactive steps to protect your data and systems. Here are some strategies to safeguard yourself from ransomware attacks like Big Head.


Keep Software and Systems Updated


This one is tricky. Because updating your computer is a best practice for security. Yet, Big Head ransomware leverages the appearance of Windows updates.


One way to be sure you’re installing a real update is to automate. Automate your Windows updates through your device or an IT provider (like us). This increases the chances of spotting a fake that pops up unexpectedly.


Verify the Authenticity of Update


Before installing any software update, verify its authenticity. Genuine Windows updates will come directly from Microsoft's official website. Or through your IT service provider or Windows Update settings. Be cautious of unsolicited update notifications. Especially those received via email or from unfamiliar sources.


Backup Your Data


Regularly back up your important files. Use an external storage device or a secure cloud backup service. In the event of a ransomware attack, having backup copies is vital. Backups of your data can allow you to restore your files without paying a ransom.


Use Robust Security Software


Install reputable antivirus and anti-malware software on your computer. These programs can help detect and block ransomware threats. This helps prevent them infiltrating your system.


Educate Yourself and Others


Stay informed about the latest ransomware threats and tactics. Educate yourself and your colleagues or family members. Discuss the dangers of clicking on suspicious links. As well as downloading attachments from unknown sources.


Use Email Security Measures


Ransomware often spreads through phishing emails. Put in place robust email security measures. Be cautious about opening email attachments or clicking on links. Watch out for emails from unknown senders.


Enable Firewall and Network Security


Activate your computer's firewall. Use network security solutions to prevent unauthorized access to your network and devices.


Disable Auto-Run Features


Configure your computer to disable auto-run functionality for external drives. This can help prevent ransomware from spreading through infected USB drives.


Be Wary of Pop-Up Alerts


Exercise caution when encountering pop-up alerts. Especially those that ask you to download or install software. Verify the legitimacy of such alerts before taking any action.


Keep an Eye on Your System


Keep an eye on your computer's performance and any unusual activity. If you notice anything suspicious, investigate immediately. Suspicious PC activity can be:


  • Unexpected system slowdowns
  • File changes
  • Missing files or folders
  • Your PC’s processor “whirring” when you’re not doing anything


Have a Response Plan


In the unfortunate event of a ransomware attack, have a response plan in place. Know how to disconnect from the network. Report the incident to your IT department or a cybersecurity professional. Avoid paying the ransom if possible.


Need a Cybersecurity Audit?


Don’t leave unknown threats lurking in your system. A cybersecurity audit can shed light on your system vulnerabilities. It's an important proactive measure to ensure network security.



Give us a call today to schedule a chat.

Let's Talk Tech

More from our blog

by Tanya Wetson-Catt 9 May 2025
You can make your computer experience more unique by changing the style of your desktop. It lets you organise your area well, which makes it easier to get to files and programs you use often . There are many ways to change things whether you're using Windows, macOS, or Linux. This can make a big difference in how your desktop looks and how it works, which can help you get more done and make your computer feel more like your own. We'll look at ten ways to change the layout of your screen. 10 Ways to Customise Your Desktop Customising your desktop can be both fun and rewarding. It offers a wide range of possibilities, from changing backgrounds and themes to organising icons and widgets. Here are ten tips to help you get started: 1. Change Your Desktop Background One of the easiest and most effective ways to make your computer your own is to change the background of your screen. A lot of different pictures are available, such as family photos, artwork, and backgrounds that change throughout the day. This can help make your workspace feel more like home. For instance, if you're working on a creative project, a bright and colourful background might help you think of new ideas. On the other hand, if you need to concentrate, a more muted image might be better. Most of the time, you have to go to your operating system's settings to change your screen background. Right-click on the screen in Windows and choose "Personalise." Then you can pick a background from your files or one of the ones that come with Windows. Mac users can choose or share a new background picture by going to System Preferences > Desktops & Screensaver. 2. Use Custom Themes Using custom themes can completely overhaul the look of your desktop, including colours, fonts, and even the design of windows and menus. Themes are available for most operating systems and can be easily installed from the internet or created using third-party software. Custom themes allow you to match your desktop to your personal style or work environment , making your computer feel more personalised. For Windows users, themes can be downloaded from the Microsoft Store or from third-party websites. macOS users can also find themes online, though they might require additional software to install. Linux users often have the most flexibility, as they can customise almost every aspect of their desktop using open-source tools. 3. Organise Icons and Folders Organising icons and folders is essential for keeping your desktop clutter-free and accessible. By categorising files and applications into logical groups, you can quickly find what you need without having to search through a messy desktop. This organisation can significantly reduce stress and improve productivity. To organise your icons and folders, you can create folders for different types of files or projects and place them in a logical order on your desktop. You can also use labels or colours to differentiate between different types of files. Additionally, consider using the “Dock” on macOS or the “Taskbar” on Windows to pin frequently used applications for easy access. 4. Add Widgets and Gadgets Adding widgets and gadgets can provide quick access to information like weather forecasts, news updates, or system performance metrics. These small applications can be placed anywhere on the desktop, making them a convenient way to stay informed without cluttering your workspace. W idg ets can be particularly useful for monitoring system resources or staying up-to-date with current events. On Windows, you can use tools like Rainmeter to create custom widgets. On macOS, GeekTool is a popular choice for adding custom widgets to your desktop. Linux users can use tools like Conky to display system information in a customisable format. 5. Create Custom Icons Creating custom icons is another way to personalise your desktop. By designing or downloading custom icons, you can replace the default icons for folders, files, and applications, giving your desktop a consistent look that reflects your style. Custom icons can make your desktop feel more cohesive and visually appealing. To create custom icons, you can use graphic design software like Adobe Photoshop or free alternatives like GIMP. Once you’ve designed your icons, you can replace the default icons by right-clicking on the file or folder and selecting “Properties” (on Windows) or “Get Info” (on macOS), then dragging your custom icon into the icon preview area. 6. Set Up Multiple Desktops Setting up multiple desktops or workspaces is a powerful feature available on many operating systems. This allows users to separate different tasks or projects into distinct environments, reducing clutter and improving focus. Multiple desktops can help you stay organised and avoid distractions. On Windows, you can use the Task View feature to create multiple desktops. On macOS, you can use Spaces to set up different workspaces. Linux users often use tools like GNOM E or K DE to manage multiple desktops. 7. Use Keyboard Shortcuts Using keyboard shortcuts is a simple yet effective way to streamline your workflow. By assigning custom shortcuts to frequently used applications or actions, you can save time and improve productivity. Custom shortcuts can help you work more efficiently by reducing the need to navigate menus or click through multiple windows. To create custom shortcuts, you typically need to access your operating system’s keyboard settings. On Windows, you can go to Settings > Ease of Access > Keyboard to set up custom shortcuts. On macOS, you can use the Keyboard preferences in System Preferences to create custom shortcuts. 8. Automate Tasks Automating tasks is another powerful customisation strategy. Tools like AutoHotkey for Windows or Automator for macOS enable users to create scripts that automate repetitive tasks, freeing up time for more important activities. Automation can significantly reduce the time spent on routine tasks, allowing you to focus on more creative or strategic work. To automate tasks, you can start by identifying repetitive actions you perform regularly, such as renaming files or sending emails. Then, use automation software to create scripts that perform these tasks automatically. This can range from simple actions to complex workflows that involve multiple applications. 9. Customise the Taskbar or Dock To get the most out of your desktop setup, you can change the taskbar or dock. You can make your desktop easier to use and understand by moving icons around, adding custom tools, or changing how these things look. A dock or desktop that is well-organised can help you get to your most-used programs quickly. When you right-click on the taskbar in Windows, you can change how it looks and add new icons. You can pin apps to the dock on macOS so they are easy to get to. You can also change the dock's size and location to fit your needs. 10. Use Third-Party Software Using third-party software can enhance your desktop customisation experience. Programs like Rainmeter for Windows or GeekTool for macOS allow users to create custom widgets and skins that can display a wide range of information, from system stats to inspirational quotes. Third-party software provides a high degree of flexibility, enabling users to design their desktops with unique and functional elements. To get started with third-party software, you can explore online communities or forums where users share their customisations and provide tutorials on how to implement them. This can be a great way to find inspiration and learn new techniques for customising your desktop. Try Customising Your Desktop It's fun and satisfying to change the layout of your desktop, and it can make your computer experience much better. There are many ways to make your computer feel more like your own, whether you want to be more productive, show off your talent, or just make it feel more like you. You can make a workspace that fits your wants and style perfectly by exploring the different customisation options. If you want to know more about designing your desktop or need help putting these ideas into action, please don't hesitate to get in touch with us.
by Tanya Wetson-Catt 2 May 2025
In this digital world, it's hard to keep track of all the storage space on your devices. It's easy for our devices to run out of room because we keep adding more photos, videos, documents, and files. Cloud storage is a convenient option because it lets people store their data online, which frees up space on their devices and lets them view files from anywhere. This post will talk about the best cloud storage services that can help you get more done online and save space on your devices. What Are Cloud Storage Providers? Cloud storage services let people store and control their data online. These are called c loud storage providers . There are many perks to using these services, such as more storage space, the ability to share files, and better security. People who use cloud storage can get to their files from any internet-connected device. This makes it easier for people to work together and from home. Cloud storage is important for people who want to free up room on their devices and keep their data safe and easy to access. There are different cloud storage companies with different features, prices, and ways to use their services. Some providers focus on personal use and offer free storage with the choice to pay more for more space. Others are geared toward businesses and offer advanced tools for working together and lots of storage space. It's important to know the differences between these service providers so you can pick the right one for your needs. Recently, cloud storage has grown into more than just a place to store files. It's now also a way to work together and get things done. A lot of service providers now offer office software and real-time tools for working together. This makes it easier for teams to work on projects and papers together. The move toward a more unified service model has made cloud storage an important tool for both personal and business use. Next, we’ll cover how cloud storage providers can help with productivity. How Do Cloud Storage Providers Help With Productivity? Cloud storage providers play a crucial role in enhancing digital workflow by offering a centralised platform for storing, accessing, and sharing files. This not only helps in freeing up device space but also facilitates collaboration and productivity. Here are some key ways cloud storage enhances digital workflow: Centralised File Management Cloud storage allows users to manage all their files from a single platform. This means you can access your documents, photos, and videos from any device with an internet connection, making it easier to work on projects or share files with others. Enhanced Collaboration Tools Many cloud storage providers offer integrated collaboration tools that enable real-time editing and commenting on documents. This feature is particularly useful for teams working on projects together, as it allows multiple users to contribute simultaneously without version control issues. Advanced Security Features Cloud storage providers typically offer robust security features, including encryption and two-factor authentication, to protect your data from unauthorised access. This ensures that your files are safe even if your device is compromised. Scalable Storage Options Cloud storage services often provide scalable storage options, allowing you to upgrade or downgrade your storage capacity as needed. This flexibility is beneficial for both individuals and businesses, as it ensures you only pay for the storage you use. The ability of cloud storage providers to enhance digital workflow makes them indispensable for anyone looking to streamline their file management and collaboration processes. In the next section, we’ll talk about the best cloud storage providers out there now. What Are the Best Cloud Storage Providers? Choosing the right cloud storage provider depends on your specific needs, whether you’re looking for personal use or business solutions. Here are some of the top cloud storage providers that offer a range of features and benefits: G oogle Drive : Known for its seamless integration with Google Docs and Sheets, Google Drive offers 15 GB of free storage and is ideal for those already using Google’s productivity suite. Microsoft OneDrive: Integrated with Microsoft Office, OneDrive provides a smooth experience for users of Word, Excel, and PowerPoint. It offers 5 GB of free storage and is particularly useful for Windows users. Dropbox: Famous for its file-sharing capabilities, Dropbox offers 2 GB of free storage and is popular among users who frequently collaborate on projects. iCloud: Designed for Apple users, iCloud provides 5 GB of free storage and integrates well with other Apple services like Photos and Mail. pCloud : Known for its lifetime subscription options, pCloud offers up to 10 GB of free storage and is a good choice for those looking for long-term storage solutions. Box: Focused on business users, Box offers robust security features and collaboration tools, making it ideal for enterprises. It's important to compare these providers based on your individual needs because each one has its own pros and cons. There is a cloud storage service out there that can meet your needs, whether you want free space, tools for working together, or more security. Take Control of Your Digital Space Cloud storage providers are a great way to manage the room on your devices and get more done online. You can make sure that your files are safe, easy to view, and share with others by picking the right provider . There's a cloud storage service out there for everyone, from individuals who want to free up room on their phones to businesses that need powerful tools for teamwork. To get personalised help choosing the best cloud storage provider for your needs, please don't hesitate to get in touch with us.
by Tanya Wetson-Catt 30 April 2025
Mobile applications have become an integral part of our lives. We use them to browse the internet, network, communicate, and much more. But they open us up to risks caused by fraudsters who may steal information or damage our phones. According to 2024 data from Asee, over 75% of published apps have at least one security vulnerability. This means that 3 out of every 4 your favourite apps could be risky to use. It’s important to be cautious while downloading and maintaining apps. Here are ten simple tips that can help keep your mobile apps secure. Why Is Mobile App Security Important? Not only do 75% of apps risk our security, but business apps are three times more likely to leak log-in information. These risks also include even the most popular apps. Those with over 5 million downloads still have at least one security flaw. Using mobile apps is not always safe. There are many ways for hackers and criminals to steal your data. This can happen because of your internet connection, app permissions, and more. Next, we’ll cover ten essential security tips to keep your data safe when using mobile apps. Top 10 Security Tips For Mobile App Users Mobile apps can be dangerous, but there are ways to reduce these risks. If you’re careful about where you download apps, the permissions you allow, the internet connection you use, and more, you can keep your data as safe as possible. Here are the top ten security tips for mobile app users: 1. Only download from official stores The first step of mobile app security is choosing safe apps. Some apps are not secure, even when they look legit. It’s important to be aware of the source before you click download. Always download your apps from the App Store or Google Play. These stores check apps to make sure they're safe. Don't download from random websites. They might have fake apps that can hurt your phone. 2. Check app ratings and reviews Before you download an app, see what other people are saying about it. If lots of people like it and say it's safe, it is probably fine . But if people are saying it has problems, perhaps you don't want to install it. 3. Read app permissions When you find an app you want to download, stop and do research first. If you download a fake app by mistake, your device may be attacked. It can open you up to malware, ransomware, and more threats. Apps frequently request permission to access certain parts of your phone. Maybe they want to know your location or use your camera. Consider whether they really need that information. If an app requests access to too much, do not install it. 4. Update your phone’s operating system Keep the software on your phone up to date. New updates frequently patch security vulnerabilities. This makes it more difficult for the bad guys to hack into your phone. 5. Use strong passwords We use apps for many day-to-day tasks like sending emails, storing files, and sharing on social media. If an app is hacked, your personal information can be stolen. Passwords protect your apps. Make sure your password is difficult to guess. Use letters, numbers, and symbols. Do not use the same password for all apps. That way, if a person guesses one password, he or she cannot access all your apps. 6. Enable two-factor authentication Two-factor authentication means an additional step in order to log in. It can send a code to your phone or email. This will make it way harder for bad people to get into your accounts. 7. Beware of public Wi-Fi Public Wi-Fi is never a safe space. There may be bad guys watching what you do online. Never use public Wi-Fi on important apps. Wait until you're on a safe network, like the apps for banking. 8. Log out of apps not in use Log out of apps whenever you're done using them. This is even more important when the apps hold personal information, such as banking or email apps. In case someone steals your phone, it's much harder for them to access your apps. 9. Update your apps Developers of applications usually fix security issues in updates. Keep updating your apps whenever newer versions get released. It will help in safeguarding your information. 10. Use security features Lots of apps have additional security features. These may include fingerprint locks or face recognition. Switch these on if you can, as they can help stop other people using your apps. Even with these security tips, it’s important to take other measures to protect your data. Be sure to follow our tips on safe downloads and data protection in addition. Stay Safe While Using Mobile Apps It's not hard to stay safe with mobile apps. Just be careful and think before you act. Only download apps you trust. Keep your phone and apps updated. Use strong passwords and extra security when you can.  Remember, safety is in your hands. Don’t hesitate to ask for help with app security. For more mobile app security tips, feel free to contact us today.